Exchange Policy

Last Updated: April 22, 2026

At Sri Collections, we strive to provide high-quality products and a satisfying shopping experience. Please read our Exchange & Return Policy carefully before making a purchase.

1. Eligibility for Exchange

  • Products are eligible for exchange only if they are defective, damaged, or incorrect.
  • You must request an exchange within 48 hours of receiving the product.
  • The product must be unused, unworn, and in its original packaging with all tags intact.

2. Non-Exchangeable Items

  • Products purchased during sale or discount offers.
  • Customized or altered products.
  • Used, washed, or damaged items (not due to our fault).

3. Exchange Process

  • Contact us via email or phone with your order details and reason for exchange.
  • Provide clear photos of the product (if damaged or incorrect).
  • Once approved, we will guide you through the return and replacement process.

4. Return Shipping

  • Customers may be required to bear return shipping costs unless the product is defective or incorrect.
  • We recommend using a reliable courier service for returns.

5. Refund Policy

  • We generally offer exchanges instead of refunds.
  • Refunds may be issued only in exceptional cases where exchange is not possible.
  • If approved, refunds will be processed within 5–7 business days.

6. Damaged or Wrong Products

  • If you receive a damaged or incorrect product, please inform us within 48 hours of delivery.
  • We will arrange a replacement at no additional cost.

7. Contact Us

If you need assistance with exchanges or returns, contact us at: