Return & Refund Policy

Last Updated: April 22, 2026

At Sri Collections, customer satisfaction is our priority. This Return & Refund Policy explains the conditions under which returns and refunds are accepted.

1. Return Eligibility

  • Returns are accepted only if the product is defective, damaged, or incorrect.
  • You must request a return within 48 hours of receiving the product.
  • The product must be unused, unworn, and in its original packaging with all tags intact.

2. Non-Returnable Items

  • Products purchased on sale or special discounts.
  • Customized or altered items.
  • Used, washed, or damaged products (not due to our fault).

3. Return Process

  • Contact us via email or phone with your order details.
  • Provide clear images of the product (if damaged or incorrect).
  • Once approved, we will guide you on how to return the product.

4. Refund Policy

  • Refunds are issued only if a replacement is not available.
  • Once the returned product is received and inspected, we will notify you about the refund status.
  • If approved, the refund will be processed within 5–7 business days.
  • The refund will be credited to your original payment method.

5. Return Shipping

  • Customers may be required to bear return shipping charges unless the product is defective or incorrect.
  • We recommend using a reliable courier service.

6. Late or Missing Refunds

  • If you haven’t received your refund within the expected time, please check with your bank or payment provider.
  • If the issue persists, contact us for assistance.

7. Contact Us

If you have any questions regarding returns or refunds, feel free to contact us: